Borinquen Behavioral Health
Specialties
- Addiction
- Alcohol Abuse
- Drug Abuse
- Drug Addiction
- Intervention center
- Medical Detox
- Substance Abuse
About
Borinquen Behavioral Health is an alcohol and drug addiction treatment facility that is located at 100 NE 38th Street Suite 5 in Miami, Florida. Treating substance abuse involves multiple stages of treatment through a recovery program such as that offered by Borinquen Behavioral Health. This can include group counseling, individual counseling, outpatient treatment, inpatient treatment, and medically assisted detox, among many others. Treatment programs are based on the individual themselves and are constructed to suit each patient individually. Just as every person is unique, so should treatment programs and that is exactly what patients will receive at Borinquen Behavioral Health.
If addicts do not obtain the right type of support and guidance, they may find treatment to be very difficult as the thought of sobriety can seem so far-fetched. At Borinquen Behavioral Health, professional counseling and guidance are provided to all patients aged 18+, giving them the strength needed in order to obtain a life that is free of drug and alcohol addiction. By altering the patient's outlook on life through addiction treatment, they will be able to stay positive throughout the duration of rehab.
The staff members at Borinquen Behavioral Health have a mission and that is to give patients effective and quality addiction treatment so that long-lasting sobriety can be obtained. The path to a positive future starts on a positive foot and that begins at Borinquen Behavioral Health. Confronting addiction is a difficult thing to do, but it is the most important step in the recovery process. Through professional counseling during the patient's time in treatment, patients will learn coping skills and trigger management which is imperative to the success of maintaining sobriety.
Maintaining sobriety on one's own is extremely difficult, especially when the addict has tried to go 'cold turkey' on their own. This is because it requires medically-assisted detox in order to properly and safely wean the body off of the substance of abuse. This way the body does not go through sudden withdrawal nor experience harsh side effects. Borinquen Behavioral Health can provide patients with all of the necessary tools, treatments, and resources so that patients have every opportunity to succeed in recovery.
Getting treatment is the best option when seeking a life that is free of substance abuse. Get the help required now and start living the best life possible. Contact Borinquen Behavioral Health by visiting www.borinquenhealth.org now.
Contact Details
Google Reviews
3.0 3 years ago
I am actually not a patient here. I am a patient next door, which is also Borinquen. My review is based on 1 star for the girl at the front desk and 5 stars for the manager, Kathia. The average of the two is 3 stars. I am appalled by what happened today. I called the phone number ending in 1599 which was answered almost immediately. I asked a question to the front desk attendant who answered my phone. It was a female with an obvious Spanish accent who wanted to transfer me as soon as possible. She transferred me to a phone that was non-operational. I called again. This time, instead of an immediate answer, I heard the ringer go on for about 2 minutes. Once it seemed like it was picked up, I was actually hung up on. This happened twice more. Unluckily for the front desk attendant, I decided to leave my home (which is only 4 blocks away) and walk to the clinic. On my way, I called twice more and was hung up on again. Finally, I reached my clinic (the correct one), and I called in front of the employees there. The phone was answered, I asked for the person's name, and I was hung up on. I asked the staff at my doctor's office if they know who the manager is, they told me Kathia. I went next door. A security guard was sitting on one side, and the front desk had about 5 staff members standing there. A woman standing with a smile asks "how can I help you?" and I respond "Hi, I'd like to speak to Kathy" and she said "yes, that's me." I explained to her the whole situation, how I work in healthcare, and how it is unequivocally unfair that a phone isn't answered especially in a behavioral health clinic where many patients don't have the luxury of coming to the clinic within minutes to complain. Kathia said "that's not us, because we are Borinquen" with a sense of pride. I truly appreciate that comment from her. The manager Kathia was mortified. I called once more in front of everyone. The phone, lo and behold, rang at the front desk. The female attendant was sitting there, unsure of her next move. She slowly wrote down the phone number (my number on caller ID) that showed up, at Kathia's request. Quickly, I made sure to give my full name and phone number myself to Kathia in the event that my phone number was misspelled intentionally by the obvious culprit. Kathia promised that she would call the IT department to find out more about this disgusting situation. I don't believe someone like the girl at the front desk should be the first impression a medical clinic gets, especially in behavioral health. It shows me how much respect is afforded to their patients. The level of disrespect and lack of dignity is horrifying, especially given that these patients are the most vulnerable in society. To see someone behave in this manner is beyond me. If you work in this vocation, you should know how much extra care you should give to people than the average job. I am truly disappointed this was my impression of this clinic. I just hope that patients are cared for with respect and that a clinic can stay afloat with employees like this.